Our dedicated and knowledgeable staff is here to help you with your insurance, travel and auto buying needs.

We welcome you to our Durango location, and look forward to providing you with excellent service.


Durango Retail Store Map


Durango Retail Store

16 Town Plaza, Durango CO 81301
Phone: (970) 247-2273 Ext. 3900
Get directions »

Office Hours:
Monday – Friday: 8:30 a.m. – 5:30 p.m.


Meet Our Senior Manager

Don McMillan

Don McMillan (Email)

  • Have a Master’s degree in the science of management MSM from Regis university
  • Over 20 years of experience in managing retail customer service
  • Colorado native and have been a Bronco season ticket holder for more than 20 years
  • Wildlife photographer, Alaska has been my favorite subject
  • Love that we focus on providing fun and safety

Meet Our Travel Agent

Let one of our AAA Travel Agents book a special AAA Vacations® cruise or vacation package today!
Call 303-753-8800 Ext. 3921 to speak to an agent today!

Meet Our Insurance Agent

Tennia Ollier

Tennia Ollier (Email)

  • Licensed Property & Casualty agent
  • Has lived in Durango for 30 years, and loves her customers
  • Enjoys camping, reading and spending time with her family

Meet Our Member Services Counselors

chris morales

Chris Morales (Email)

  • With AAA Colorado since 2000 and has 31 years experience in the travel industry
  • Certified Travel Consultant and “How to Run a Non-profit” certifications
  • Enjoy being the CEO of “Sky Vision Art & Music Camp” a non-profit that works with Native American youth in SW Colorado
Carol Wilson

Carol Wilson (Email)

  • I’m part time help in our Durango office
  • This is my 3rd year with AAA
  • I’m a photographer and love to travel
  • I enjoy movies and good books