Our dedicated and knowledgeable staff is here to help you with your insurance, travel and auto buying needs.

We welcome you to our Southglenn location, and look forward to providing you with excellent service.


Southglenn Retail Store Map


Southglenn Retail Store

7400 S University Blvd. Centennial, CO 80122
Phone: (303) 753-8800 Ext. 8500
Get directions »

Office Hours:
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.


Meet Our Retail Store Manager

Carmen Hanagriff

Carmen Hanagriff (Email)

  • Born and raised in Denver, CO. Loves all of the local sports teams, especially the Denver Broncos!
  • Married my wonderful husband in Houston, TX and we have two handsome sons. While in Houston, I managed two offices for AAA Texas
  • Loves traveling and hearing about others travel experiences! I took my first memorable trip to Nice, France when I was 19 after winning the trip during my appearance on Wheel of Fortune

Meet Our Insurance/Membership Agents

Ron Zanetti

Ron Zanetti (Email)

  • 32 years of Insurance experience at AAA Colorado
  • President’s Club Award recipient
  • Loves to do any outdoor activities in Colorful Colorado
James Roy

James Roy (Email)

  • 27 years of insurance experience, 23 of those years with AAA Colorado
  • Married with 5 adult children, and one toddler whom is adopted
  • Born in Illinois, lived in 7 states, but settled in Denver, Colorado
  • Attended college at CU for both his Undergaduate and Graduate degrees
  • Formerly a teacher, now an insurance agent
John Strait

John Strait (Email)

  • Have over 30 years of experience wholesaling financial service products and retailing personal lines insurance products
  • My wife and I have been residents of Centennial, CO for over 30 years and we love our friends and our community
  • Am an avid golfer and like to participate in golf charity events

Meet Our Travel Agents

Let one of our AAA Travel Agents book a special AAA Vacations® cruise or vacation package today!

Sylvio Borges

Sylvio Borges (Email)

  • Have been in the travel industry for over 37 years, 10 of those years with AAA
  • Was selected by fellow travel agents to be the ATSA (American Society of Travel Agents) Brazil Chapter President. Position was held for 4 years
  • Was born in New York, and came to Colorado in 2014
  • Have a passion for Traveling overseas, having visited more than 70 countries
Jana Emery

Jana Emery (Email)

  • 32 years in the travel industry
  • 2004-2010 – Condé Nast Traveler Top Specialist in Ski Travel
  • Recently relocated to Highlands Ranch from 30 years in the Roaring Fork Valley
  • Has two daughters enjoying life at the University of Colorado
  • Enjoys hiking, skiing, reading and traveling!
Jennifer Hunter

Jennifer Hunter (Email)

  • Bilingual (Spanish)
  • Loves adventure travel and encouraging young people to see the world
  • Colorado Native but has lived in Central America and Japan
  • B.A Social Justice and World Peace from Regis University
  • Has a passion for travel – especially group travel and service trips!

Meet Our
Auto Source, Sales and Leasing Agent

Heather Parrish

Heather Parrish (Email)

  • 17 years with AAA Auto Source
  • Top 10 Producer for two consecutive years
  • Originally from Fairfax, VA. Moved to Colorado at the age of 12
  • Enjoys Skiing, Wakeboarding and Boating

Meet Our Member Services Counselors

Nancy Von Stein

Nancy Von Stein (Email)

  • 20 + years working for AAA Colorado and West Penn AAA in Pittsburgh, Pa. (7 years with West Penn)
  • Love serving people and helping with any of their travel needs
Heidi Morgan

Heidi Morgan (Email)

  • Spent the last 25 years in the medical field
  • Two Sons, ages 20 and 10
  • 30 years of customer service back round
  • Have lived in Colorado for 15 years
  • Love having fun wherever I am